- Refuse to answer a direct question about your product.
- Tell me you need to explain your company’s philosophy to me instead.
- Display stunning ignorance of legal software while attempting to fake knowledge of same.
- Refuse to answer another direct question about your product.
- Snort derisively when I tell you I use WordPerfect.
- Explain that the system we’re now outgrowing is “probably too much for a firm your size.”
- Argue back when I attempt to explain what we need.
- Refuse again to answer yet another direct question about your product, tell me you can’t send me anything in writing, and insist that we’ll need to meet again so that you can learn more about our current set-up — the one you just insinuated was stupid.
Thought Snax
Food for thought . . . in small tasty bites.
Thought Snax 
Do the world a favor: send the IT company (or was this an independent IT geek?) a link to your blog. They need to know the kind of impression they are making.
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How satisfying it must be to be able to describe such a stupid jerk in just a few words. Brilliant!!
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@blueloom – I would do that, but for two things: (1) he was recommended by someone we respect, and I don’t want to complicate our relationship with the recommender; and (2) I don’t want to do ANYTHING that will make me have to spend more time talking to these people!
@rambling.. Thanks! It helps to have the blog: I didn’t tell him off because I knew I could blow off steam here.
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Are you sure this is not a Community Centered Board?
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@Denver – It’s funny how similar bureaucratic windbags are across different industries!
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