8 ways not to sell me your IT product

  1. Refuse to answer a direct question about your product.
  2. Tell me you need to explain your company’s philosophy to me instead.
  3. Display stunning ignorance of legal software while attempting to fake knowledge of same. 
  4. Refuse to answer another direct question about your product. 
  5. Snort derisively when I tell you I use WordPerfect.
  6. Explain that the system we’re now outgrowing is “probably too much for a firm your size.” 
  7. Argue back when I attempt to explain what we need. 
  8. Refuse again to answer yet another direct question about your product, tell me you can’t send me anything in writing, and insist that we’ll need to meet again so that you can learn more about our current set-up — the one you just insinuated was stupid. 

Grumpy conehead puppy

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Saguaro has a “hot spot,” the bane of large, hairy dogs.  But also sort of an embarrassing injury, and by “embarrassing” I mean completely avoidable, exacerbated by his own licking, and involving a trip to the vet, shaving, and expensive internal and external antibiotics. 

Wisdom from the Kwik Stop in Penrose, CO

Pretty much every time I go to Cañon City

Denver to Canon City

to visit a client who is, as Judge Williams would say, a guest of the state of Colorado, I stop at the Kwik Stop in Penrose.  (Well, not actually downtown Penrose; more like suburban Penrose.)

Penrose

The Kwik Stop offers Subway sandwiches and good ol fashioned Colorado wisdom, the latter generally involving some combination of dramatically-posed talon-baring eagles, firearms, and gentle suggestions concerning what folks can do if they don’t approve of those things.  But occasionally there are nuggets of truly wise wisdom.  For example:

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And finally, my feeling about camping, or really any outdoor activity.

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[Baloney] ADA Defenses

In my non-lawyer life, I’m a bit of a smartass, especially in the presence of what I’ll politely refer to as [baloney]. I’ve been unsuccessful at completely eliminating this tendency from my professional life — I once smirked so aggressively at an opposing counsel’s, um, inaccuracy that the judge asked me whether I was having a facial spasm — but, given its public nature, I’ve tried to limit case-specific smartassery on the blog. I’ve also been working on my in-court poker face.

But it’s hard to completely eliminate blogsnark, chiefly because we run up against so many defenses in our cases that are sheer, unmitigated [baloney]. Here’s one. And what’s special about this one is that events of the defendant’s own creation gave us a rare glimpse of just how full of [baloney] it was.

When we first moved into our current office, we were thrilled to learn that the empty corner space across the street would soon be occupied by what we anticipated would be an excellent Mexican restaurant.  Our office neighborhood is sort of mixed, by which I mean — as we point out on the main website — we are close to excellent restaurants, an independent movie theater, and a bondage and domination shop. And a couple of gay nightclubs, vintage bookstores, and a knitting shop. I really, really love our neighborhood.  A high-quality Mexican joint would be a great addition.

Anyway, the space across the street was completely gutted, but one day as we strolled past — you have to stroll at least once per work day if you have office dogs — we noticed that they were installing raised areas in the space. We chatted with the highest-ranking person we could find on site, and explained that this was not permitted under the ADA. Apparently didn’t matter: the El Diablo restaurant opened with most of its seating on inaccessible raised platforms, and a couple of — also inaccessible — high tables at grade.

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Before renovation: flat; accessible.

 

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After renovation: raised; inaccessible.

We called. We wrote. More accurately, Tim did both, trying to explain that we were really psyched about the restaurant, but not the lack of access. To no avail. So Tim did something he doesn’t usually do: became a plaintiff. Represented by our awesome colleagues at the Colorado Cross-Disability Coalition, and joined by several other would-be restaurant patrons who use wheelchairs, Tim filed suit alleging that El Diablo* was in violation of the alterations provisions of the ADA.

Drama ensued.** But through CCDC’s excellent legal work, Judge Matsch granted Plaintiff’s’ motion for summary judgment. Plaintiffs then requested an injunction requiring El Diablo to provide access to the raised areas, which it opposed on the grounds that that would be a hardship, a defense that was not actually legally available, given that the owners had created the problem by installing the raised areas in the first place.

The Court rejected the whining hardship defense and granted the injunction, with some pretty powerful words on discrimination:

The injury to the plaintiffs and those persons represented by the Colorado Cross-Disability Coalition is that when they patronize this restaurant, they must suffer the indignity of discriminatory treatment by their exclusion from 840 square feet of the dining area solely because they use wheelchairs. The elimination of that discriminatory treatment goes to the very purpose of the ADA and it can only be remedied by requiring such modification to those areas as to make them accessible to wheelchairs.

More drama ensued, as it turned out*** that the owners had received funding from the City of Denver, promised to bring the premises into compliance with a variety of applicable codes, and then [apparently] [allegedly] didn’t. So the City shut down El Diablo and Sketch, the bar next door, for code violations. Even more drama ensued, this time between El Diablo and the City, culminating with the owner filing for bankruptcy.

When a company files for bankruptcy, it has to tell the court and the public who its major creditors are. A review of the owner’s public (did I mention public?) bankruptcy filing revealed this, from the folks who complained that it would be a hardship to provide access to the raised areas they created when they renovated the restaurant.

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The defendant, while complaining about hardship and refusing to consider installing a ramp — or even spending the money to hire an architect to analyze the feasibility of a ramp — owed the attorneys on that very case $318,455.53. We can probably assume that the defendant had been paying those lawyers for at least part of the case before it stopped paying them, so this over-$300,000 debt is likely only part of the legal fees the owner had decided to spend to fight against what would almost certainly be a far less expensive solution, one that would integrate people who use wheelchairs into the restaurant.

And of course, think how cheap it would have been to comply with the ADA in the first place!

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*Yes, we were suing The Devil. Many of you plaintiffs’ lawyers probably often *think* your opponent is The Devil, but ours actually was.

**I’ve previously blogged about one of the dramas: the defendant’s accusation that CCDC was defaming them by posting publicly-available legal pleadings on its website.

*** Please pay attention, journalism students, to the way it should be done. The Westword article at the link contains these gems of impartiality:

Danger. That’s the sign on the door of Sketch, which is supposed to host an opening for a showing of 9News reporter Kirk Montgomery’s photographs tonight.

and this, by the column’s author, a lion in the field of journalism here in Denver:

A few hours ago, I was sitting in [the owner’s] office on the second floor, which didn’t seem to pose any immediate hazard to me … except that [he] was about to blow his top.

The 88 Honda moves on.

Almost precisely 25 years to the day after I bought it, the 88 Honda is being adopted by our dear assistant Dustin.

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He needed a cheap car, and this way I can still visit it from time to time.  (I’m feeling sort of emotional about the car that drove me virtually my entire adult life.)

Conveyed with the car: Three (3) chamois cloths of varying psychedelic colors; jumper cables; approximately 75¢ in change in the bottom of the glovebox (“rebate”).

Found in the car but not conveyed: One (1) bottle of “Nuprin,” exp. 07-93;

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One (1) pair robin’s egg blue prescription sunglasses, purchased in Taipei ca. 1984;

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And the requisite tape measure of the well-prepared ADAAG nerd.

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This weekend, I’ll shop for a car for the next 25 years.  Any recommendations?

Santa Fe photos, part tres (with cat photos!)

Now for the highlight of my Santa Fe trip: visiting with my step-brother, Jeff.  The writer at work:

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The cat:

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The cat after he realized he was being photographed by a dog person:

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The cat being emotionally needy:

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The cat’s emotional needs being met:

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Santa Fe photos, part deux

Happy New Year!

As promised, the photos from the Santa Fe part of the road trip.  Got up early Friday to try to catch good light in downtown Santa Fe . . . starting with the store next to my hotel:

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Next to the gun shop and the hotel was a sculpture gallery.  (Welcome to Santa Fe!)  I liked this piece against the excruciatingly blue Santa Fe sky:

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Then had some fun with it in Lightroom:

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Then spent two hours walking around downtown Santa Fe, first with the 14-42mm:

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Photoshopped an electrical wire out of this one!  Progress!

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I just loved this statue of St. Francis of Assisi dancing on water.  He’s dancing so joyously his toes are curled!

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Getting set up to sell jewelry to tourists:

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Pause for hot coffee and cheese danish and a switch to the Nifty Fifty — at the Burro Alley Café.

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The eye of the aforesaid burro:

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The rare white buffalo:

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Fun with HDR and Photomatix.

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Loved these ladies – in a store window (also HDR):

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More adobe and blue sky:

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And my favorite, though I’m not even Christian:

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To be continued… with photos of my step-brother, his gorgeous office, and his cat.  Yes, this very very dog-oriented blog is about to host its first cat photo.  Be sure to tune in!

On the road again!

Road trip to Cañon City, then on to Santa Fe.  Here are some photos from the road.  Santa Fe photos coming soon.

I’ve made the trip to Cañon City with co-counsel a number of times to visit clients at one of its correctional facilities.  The cool thing about driving alone is that I finally got to stop and take a picture of this, Route 115 between Colorado Springs and Cañon City.

 

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Did they find the giant insect while exploring space?  Unfortunately, as you can see from the sign, the museum is currently closed, so that question will have to be answered some other day.

I spent much of the drive on back roads, which provided constant reminders why I love the West.  This is from Route 50 heading out of Cañon City.

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This from Route 522 in northern New Mexico.

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This from I-25 north of Pueblo heading back to Denver.

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From a grocery store in Fort Garland, CO

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I loved the drive and the quality time with my brother in Santa Fe.  Good to be back home in front of the Broncos game now.

Photographing musicians

Went to the The Snug to listen to some Irish music and watch the Broncos.  (Tim might list the activities in a different order.)  One of the musicians had asked if I could take pictures and, with a warning that it would likely take me a few sessions to figure out what I was doing, I gave it a try.  Indeed, I have a lot to learn.  I didn’t want to use a flash because I thought it would be disruptive, so I ended up shooting at 1600 ISO, resulting a lot of noise.   But the combination of shooting indoors with the afternoon light coming through the windows made it hard for me to figure out a good exposure.  I took over a hundred photos and these were the only ones within shouting distance of good.

Still and all, it was enormous fun.  The music was awesome, and spontaneous Irish step dancing broke out.  A really great afternoon with some great friends.

(Updated to add photo of Cara and replace Kevin’s photo with one less pink.  I recalibrated the color temperature in Lightroom, though I did not attempt to calibrate it with the number of whiskeys consumed.)

Cara, woman of many talents:  fiddlin (above) and signin (below):

Cara at the Snug

Aaaaand, you’d never know this guy is a lawyer:

Kevin at the Snug